Eleventh-hour negotiations between the Community and Public Sector Union NSW (CPSU NSW) and Serco Australia have secured a bumper 12 per cent increase in hourly rates over three years with no trade-offs and enhanced conditions.
The new offer, confirmed with the CPSU NSW on Monday morning, includes:
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a 3.5 per cent increase in base hourly rates back dated to 3 March 2025
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an enhanced overtime loading (double-time) for all hours worked over three hours Monday-Friday, backdated to 3 March 2025
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a 6 per cent increase in base hourly rates from 3 March 2026
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a one-off retention (loyalty) bonus of $500 (CCO2s) and $750 (CCO3s) in year 2
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a 2.5 per cent increase in base hourly rates from 3 March 2027
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a new enforceable higher duties clause for ad-hoc acting arrangements
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mandatory consultation on rostering
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an enforceable commitment to ethical conduct in all employment-related matters.
The company’s revised offer has been formally endorsed by the CPSU NSW bargaining team and marks a welcome shift that supports medium-term planning and stability across the business.
The CPSU NSW would like to acknowledge the great work of our local bargaining team: Mark Bathgate, Kody Richards, Luke Biskin and Craig Dennis.
For further information contact the CPSU NSW on 1800 772 679 and ask for one of our team: Thane Pearce, Rebecca Reilly, Mik Smart or Tom Whitton.
United we bargain, divided we beg!
